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  • Sarjun Gharib

Digital Transformation & Disruption: How The Digital Revolution Has Changed Business & How Canada Is Leading The Way

Updated: May 13

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In a blog post on Knowledge Based Consulting, Sarjun Gharib, one of our certified digital advisors, discusses how the digital revolution is changing the way businesses operate and the importance of digital transformation. He points out that digital technologies will alter business models and society as a whole, with new digital ecosystems emerging. Therefore, it is crucial that companies and organizations become the digital backbone of the economy, quickly adopting and implementing digital transformation practices. He emphasizes the need to plan effectively and mitigate future disruptions, thus ensuring sustainability and resilience in the digital space.



Gharib defines the digital revolution as "the most significant event in information dissemination since Gutenberg’s printing press and arguably marks a much bigger shift in human communication." This revolution has disrupted nearly every industry and societal norm, changing the way companies do business strategically at every level. While the digital revolution has created opportunities, such as access to online jobs and services, it has also created a Digital Divide, keeping many at-risk individuals from accessing the digital space's benefits. To alleviate this issue, organizations have developed digital transformation services that help companies and organizations navigate the digital world better.


Gharib notes that as the digital revolution upends traditional business methods, a significant issue has emerged: the Digital Divide. He defines this as communities lacking adequate technical knowledge and equipment to adapt to the rapidly changing digital environment. He explains that to address this issue, groups have emerged to help individuals learn and engage with the digital revolution. For example, Plugged In has given its local community access to the future through its computer cluster and teaching programs, teaching the necessity of digital knowledge and acceptance for the new digital marketplace.


Gharib also looks ahead to technology trends that will cause digital disruption in the near future. In 2019, thousands of CIOs and IT executives came together at the Gartner IT symposium Xpo in Orlando, Florida, where Gartner, the research and consulting firm, defined the term "Strategic Technology Trend." These trends, according to Gartner, have the potential for substantial disruption and the possibility of reaching tipping points over the next five years. The current strategic technology trends for 2020 are people-centric, with a high degree of volatility. Gartner's top 10 Strategic Technology Trends for 2020 all fall under the concept of people-centric approaches.


In conclusion, Gharib highlights the importance of digital transformation and adapting to the digital space to navigate the unprecedented digital world successfully. He stresses the need to plan effectively and mitigate future disruptions to ensure sustainability and resilience in the digital space. Finally, he points out the emerging trends to watch out for and the importance of keeping up with the constantly evolving digital space.


Digital Transformation & Disruption




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